Manitowoc Crane Group, Inc. Unveils New Office Relocation to Enhance Customer Support and Service Capabilities

By: Philippine Resources December 16, 2024

Manitowoc Crane Group, Inc. has officially inaugurated its new office located in the heart of Muntinlupa City, a strategic move aimed at enhancing customer support and expanding service capabilities. The inauguration ceremony was led by Mr. Zurich Fernandez, General Manager, alongside Mr. Brian Wang, Senior Vice President, and Hon. Rufino “Ruffy” Biazon, Mayor of Muntinlupa City. This relocation signifies a significant step in Manitowoc’s ongoing commitment to providing exceptional service and support to its clients.

The new office, situated at One Trium Tower, Alabang, Muntinlupa City, boasts a larger footprint that allows for a more collaborative and efficient work environment. With modern facilities and work-friendly environment, this new space is designed to foster innovation and improve workflow among employees, ultimately benefiting customers who require timely and effective support.

During the inauguration, Mr. Zurich Fernandez expressed his enthusiasm about the relocation, stating, “This new office is not just a change of scenery; it represents our commitment to better serving our clients and enhancing our operational capabilities. With this larger space, we can expand our team and improve our service delivery to meet the demands of our growing customer base.”

The upgraded location is strategically chosen to provide better accessibility for clients and partners, ensuring that Manitowoc Crane Group remains at the forefront of the industry. The office’s proximity to major transportation hubs makes it easier for customers to visit and interact with the support team, facilitating a more engaging customer experience. This accessibility is expected to strengthen relationships and foster collaboration between the company and its clients.

Mr. Brian Wang, Senior Vice President, also highlighted the importance of the new office in relation to the company’s vision. “Our goal has always been to provide the highest level of service in the crane industry. This new facility allows us to not only support our existing customers more effectively but also to attract new clients by showcasing our commitment to quality and service excellence.”

The inauguration was marked by a ceremonial ribbon-cutting attended by key customers and industry partners, emphasizing the significance of this transition for both Manitowoc and the Muntinlupa community. Hon. Ruffy Biazon, the Mayor of Muntinlupa City, expressed his support for the company’s new endeavor, stating, “We are thrilled to welcome Manitowoc Crane Group to our city. Their commitment to enhancing customer service and expanding their operations reflects positively on our local economy and workforce.”

The new office is equipped with advanced meeting spaces, allowing for enhanced collaboration among team members and more effective communication with clients. These improvements will enable Manitowoc to conduct meetings, training sessions, and workshops, ensuring that their staff is well-prepared to meet the diverse needs of their customers.

As Manitowoc Crane Group settles into its new home, the focus will remain on delivering exceptional customer support and service capabilities. The company is committed to fostering a culture of innovation and responsiveness, which is essential for maintaining its competitive edge in the industry.

In conclusion, the relocation of Manitowoc Crane Group, Inc. to a larger and more strategically located office marks a pivotal moment in its journey to enhance customer service and support. With strong leadership and a dedicated team, Manitowoc is poised to continue its legacy of excellence in the crane industry, ensuring that customer satisfaction remains a top priority. The future looks bright as they embark on this new chapter in Muntinlupa City.


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